Arcadia (DP) Customer Service address?

NO.1. Ask :
Arcadia (DP) Customer Service address?
Morning all,
I ordered some bits from DPs website under the 25% thing on 1st december and got an email to say they were despatched the next day...have been using the online parcel tracker BUT the blooming things still arent here! Emailed them on Friday to complain and try to hurry it along but havent heard back. When i track the parcel it just says "failed delivery" reason "held" which makes no sense to me! PArticularly as the times recorded by these were like 6.30am etc which seems odd!
Am a bit annoyed cos theyve taken the money from my account! and I'm going back home on saturday so if it comes to this address after that itll be too lkate anyway!
aaaaaah!
Whats the right email address to use to contqct them?
Havent ordered from them before (great first eperience hey!!!)
thanks ladies,
x:mad:
Answer:
You'll be better off ringing Zoom customer services - it might take you a while to get through but they are very efficient once you do!
Tel: 0870 606 9666
http://www.zoom.co.uk/zoomVII/intern...?Info=contact2
Answer:
Thanks Curls! Fingers crossed...
x
Answer:
They take a good few days to reply to emails.
Sounds like it's the couriers mistake not Zoom, phone them and they usually sort it out pronto. They can get in contact with the courier and hurry them along.
Answer:
Was it delivery by a company called Home Delivery Network? I had a parcel returned to and lost the discount which did not make me happy. I rang them loads to arrange delivery.:mad:
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    Answer:
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    That sounds like a fantastic outfit! It will look so pretty! :)
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